IMPORTANT NOTICE: visit.auschwitz.org is the only official website with entry cards to visit the Auschwitz Museum. We do not cooperate with any outside companies in this regard. The Museum is not liable for cancellations made through other websites. Some companies may incorrectly blame the Museum for their tour cancellations, despite not having received confirmation of their booking request.
If no entry passes are visible in the reservation system for a specific type of visit, it means that all entry passes available online have been reserved. The Museum has a limited number of entry passes available for individual visits on that day.
All visitors, also those coming in organized groups, must have their personalized entry pass and ID with them. Entry passes for individual visitors are not subject to change, return, cancellation, or refund.
All guided tours start at the former Auschwitz I camp.
Visits to the Museum by children under the age of 14 are not recommended.
